How to Commission a Painting,
With Paintru

Custom artwork, made simple

Paintru makes the process of owning and gifting beautiful museum-quality custom artwork, inspired by your photos and memories, easy. In just minutes, you can upload a photo and select a painting style. We do the rest to match you with an artist who will bring cherished moments & memories to life.

Create Your Custom Artwork in 4 Steps:

Step 1:
Upload your image, select style and provide direction, then checkout

(2-5 Minutes)

Even our grandparents can do it!

Step 2:

Paintru matches you with an artist and they begin working on your custom painting

(10-14 Days*)

* Dependent on complexity of project.

Step 3:

While the paint is still wet, we send you a photo of your painting for review

(0-5 Days*)

*Most 1st Drafts approved but can revise until you're happy!

Step 4:

The painting is prepared for delivery, then shipped to you for display

(5-10 Days*)

* Paint must dry before shipping

The Paintru Concierge Team Is Here to Help, Every Step of The Way

A member of our customer service team will be assigned to your project to ensure your artwork turns out exactly to your specifications.

One of our curation team members will examine your photo, make suggestions, or clarify exactly what you're looking for - from purchase to finish to ensure we capture every important detail and hit your project timeline.

If you need a little inspiration, we're here for that to. Our experts can chat about different painting styles that would best suit your artwork.


Your Project Is Assigned to a Leading Paintru Artist Who Will Bring Your Photo to Life

Paintru takes all of the guesswork and research out of how to commission a painting. Your project is matched with an artists from our team of top-tier, personally vetted professional talent. Our artists are well-versed in many types of painting styles, and we'll select the perfect one for you.

In 10-14 days, your photo will be transformed into a hand-painted work of art - starting with only your image and a blank canvas.

Our artists are pre-vetted and classically trained in oil and watercolor paints to ensure the highest-quality artwork at an accessible price.

Paintru Will Send You an Image of the In-progress Painting for Review & Revision

10-14 days after one of our artists begins on your custom painting, a Paintru Concierge team member will contact you via email with an image of the first draft of your artwork for review. This gives you the chance to provide feedback and artists to revise as needed. Color a little off? Want to cut out that flyaway? No problem!

We are confident in our revolutionary way of commissioning artwork - so much so that to ensure that your final painting meets your exact specifications, we offer a 100% money-back guarantee. Unlimited revisions allow you to make sure your custom artwork is perfect. If not, upon request, we'll provide you with a refund.

Once You Review & Approve, Your Painting Dries and Ships

Your masterpiece dries, then is sealed in a protective layer to be safely shipped to our warehouse.

When your artwork arrives at our warehouse, we inspect each painting to ensure it is in pristine condition. Then, the artwork is prepared for framing. Once packed and protected, your painting is ready to be shipped to its final destination.

To Make Things Simple, We Offer a Large Selection of High-Quality Framing Options

Our array of floated framing options are the perfect way to display your new artwork. We can frame artwork as large as 30x40 inches in the perfect frame, just add it to your cart during checkout  

Do you need your art in a hurry? Paintru has you covered. We ship the rolled paintings directly to your home in a beautiful, gift-ready tube for any occasion with a prepaid shipping label for sending the artwork off for framing at a more convenient time.  

Your Paintru Concierge will take care of it all for you.